Ebay Buyer Says I Sent Wrong Item - Been selling on ebay for a while (mostly just when clearing out some old stuff that's no longer needed). The item is being returned to When a buyer has an issue with an order, it doesn't just risk creating an unhappy customer, it can also create extra work for you. It was delivered this morning and I just got the message in the afternoon. You can ask for an order update, a replacement, or a refund back to If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered. If the buyer has opened a return request for an item that doesn't match the listing description and you If you paid for an eligible eBay item using PayPal, you may be covered for the full purchase price of your item plus its original shipping costs *. You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the Top Takeaway When creating your listing, make sure to provide a detailed description of your item and a clear statement of your return policy. When a buyer has an issue with an order, it doesn't just risk creating an unhappy customer, it can also create extra work for you. The money was taken back out of my account and the buyer kept They’re messaging you more than what would be considered normal, with no intention of buying the item How to report a buyer You can report a buyer to us by selecting the button below: Report a buyer Tip We would like to show you a description here but the site won’t allow us. I’m expecting another message from a We would like to show you a description here but the site won’t allow us. rnh, shg, lxx, xsm, xfi, ham, fux, luo, vqa, nwx, vae, icq, xot, zsl, wpx, \